FAQ

  • How soon can I book a Party?

    We require you book at least 2 weeks before your desired event date to ensure we have everything available and ready for your event. We will require 25 % of your invoice balance as a deposit (non-refundable that will go towards your event) to secure your date and the rest will be due 1 week before your party.

  • Who is Responsible for Set-ups?

    Senserly Fun staff delivers the equipment, installs equipment and leaves. No staff supervision is provided. Parents must supervise their children at all times. After the agreed upon time, Senserly Fun staff will return to uninstall, inspect and pick up.

  • Is Sensory Play Safe?

    We at Senserly Fun use only non-toxic, homemade items in our kits and bins. We can also customize bins to be more appropriate for different age groups. Sensory play is safe when rules are followed, primarily adult supervision at all times.

  • Is there an age range for packages?

    Our sensory activities can be be adapted for children as young as 2 up to children aged 10. Keep in mind in mixed age groups we will create bins catered to the youngest participants.

  • What happens if I have to reschedule or cancel my party?

    We understand there may be something that comes up that may require you to cancel or reschedule your party/event. As we customize each party we require you give at least 7 days notice so that we can reschedule your event for a different date within 6 months of your original party date. Any cancellations with less than 7 days of your event will result in providing a $100 fee to retain a new date.

  • What forms of payment do you accept?

    We accept all major credit cards as well as Venmo and Zelle.

  • What happens if there is inclement weather on the day of my party?

    We do not setup if there is a 15% chance of rain or higher or in strong winds. Our utmost concern will always be the safety of our clients and protecting our equipment. If there is inclement weather the day of your event you have the option of choosing a suitable indoor location or you can reschedule for a future party date to take place within one year of your canceled party date .

  • How much space will I need for a Setup?

    We currently offer two tent sizes for events. We offer a 12 x12 tent and a 10 x10 tent. We will not set-up near pools or uneven ground. We reserve the right to refuse set-up in areas that we deem unsafe.

  • Are there any rules while playing in the sensory pod?

    • No Food or Drink in Sensory Pod

    • No shoes in Sensory Pod

    • No throwing items

    • Adult supervision is required at ALL times

  • Is there a delivery fee?

    Yes. There is a delivery fee for any location more than 10 miles from zip code 77092. Exact fee will be discussed once booking inquiry is made.

  • How Hot does the Sensory Pod tent get?

    Similar to a greenhouse, the temperature in the bubble tent will always be several degrees hotter than the external temperature; therefore it will get VERY hot in summer months. We recommend opting for an indoor set-up or setting up in a heavily shaded area outside.if youre planning a party during the summer.

  • How long do you leave the setup at my event?

    Each setup is given an allocated time of 4 hours. Additional time beyond the 4 hours will have an applicable fee.